Paul Anderson, Vice President of Design for H-E-B Supermarkets, joined globalFACT Executive Director Jordan Smith to answer some important questions about HVACR technician training and availability.

READ THE FULL INTERVIEW IN SUPERMARKET NEWS. 

SMITH: What is your assessment of the overall state of HVACR technician training in the U.S. today?

ANDERSON: My overall assessment is that technician training is lacking due to the speed of innovation. New technology is important, but new systems also require service. Because the systems are so new, only a limited number of technicians are trained to service them properly… Store operators are in the business of selling refrigerated products. If they can’t find technicians with the right training for the systems in the store, it can be a real problem.

Read the full interview, “Talking Training: An Interview with Paul Anderson, Design and Engineering Executive” in Supermarket News.