In an interview with HVACR industry expert Marco Buoni, globalFACT Executive Director Jordan Smith raised an important question about the lag time between equipment innovations and technician preparedness in the EU.. 

READ THE FULL INTERVIEW IN SUPERMARKET NEWS.

SMITH:

I recently spoke with an expert who oversees HVACR design and engineering for a large U.S. supermarket chain, and he told me that there was a “gap between technology and training.” Would you say the same is true in Europe as well?

BUONI:

There is a gap between the skill level of the technicians and the speed at which new technologies are entering the market. And this is logical: the technicians can’t get ahead of the innovation. They are always behind because the demand for technicians to become trained on a new technology only happens after the new technology is in-market and requires servicing – not before. We are always trying to help technicians catch up to the speed of innovation.

Read the full interview, “Talking Training: An Interview with Marco Buoni, HVACR Expert” in Supermarket News.